1. What are the minimum and maximum stakes allowed?

We do not have a minimum stake limitation, while the maximum stake depends on the event(s) you are betting on. If you try and place a bet and the amount exceeds the maximum limit you will receive a message telling you the amount that you are allowed to place on the bet.

2. Why do odds fluctuate?

Sometimes we get new information that affects what a fair outcome on a bet will be. When that happens, we adjust the odds accordingly. In case you wanted to bet a maximum stake, this will be recalculated depending on the new odds.

3. What are single bets and multiple bets?

Single bet: The simplest one, where you place a bet on only 1 outcome of 1 event. You will win ODDS x STAKE.

Multiple bet: Add more than one selection to the betting slip and place your stake on the multiplied odds. Your multiple bet will we won if all the results are in favor of your selections. You will win MULTIPLIED ODDS x STAKE.

4. How many selections can a multiple bet contain?

The maximum number of selections we allow in a multiple bet is 10.

5. Is there a limitation on the number of single bets that can be entered in the betting slip at once?

No. For single bets you can put as many selections as you wish in the betting slip.

6. How does handicap betting work?

Handicaps are types of bets where special conditions are set for declaring the winner of an event for betting purposes - regardless of the real outcome of the game.

Asian Handicap is a form of betting where one of the teams, the underdog, is given a head start in order to balance a match. This means that they are given a virtual lead in the match, while the favorites are given the equivalent minus handicap, for instance -0.5 and 0.5.

• If you place a bet on -0.5, you will win the bet only if your team wins.
• If you place a bet on 0.5, you will win the bet only if your team wins or the match ends in a draw.

1x2 with Handicap (3-way handicap) is a form of betting where the draw outcome is possible, giving you 3 potential bets.
Example:

• 1x2 with handicap (-1) - you place a bet on home and the match finishes 1-0. After you include the parameter into the score, the final score will be 0-0. This means you have lost your bet. In order for you to win the bet the match must finish with a home win by at least 2 goals;
• 1x2 with handicap (-1) - you place a bet on draw and the match finishes 2-0. After you include the parameter into the score, the final score will be 1-0. This means that you have lost your bet (the match didn't finish in a draw). In order for you to win the bet, the home team must win the match with only one goal difference;
• 1x2 with handicap (-1) - you place a bet on away and the match finishes 2-1. After you include the parameter into the score, the final score will be 2-2. This means you have lost your bet. In order for you to win the bet, the match must finish with an away win or in a draw.
  

7. How do Asian Handicap and Over Under with integer parameters work?

In Asian Handicap/Over Under with integer parameters bets can end up having a canceled status, besides won or lost.
Example:

• If you place a bet on Asian Handicap 0, the bet will be canceled and you will receive your stake back if the match ends in a draw;
• If you place a bet on Asian Handicap 1, the bet will be canceled and you will receive your stake back if the away team wins with only one goal difference;
• If you place a bet on Over Under 2, the bet will be canceled and you will receive your stake back if the number of goals scored in the match was 2. In over under bets which team wins doesn't matter. The decisive criteria are the number of goals that has been scored.

8. How do Asian Handicap and Over Under with mixed parameters work?

In Asian Handicap/Over Under with mixed parameters bets can end up having other outcomes than won or lost: half won and half lost.

Example:
Asian Handicap 0.25 is a combination between Asian Handicap 0 and Asian Handicap 0.5.

• If you place a bet on AH 0.25 (home) and the match finishes in a draw (0-0, 1-1, 2-2, etc.) your bet will be half won;
• If you place a bet on AH -0.25 (home) and the match finishes in a draw your bet will be half lost.

Asian Handicap 0.75 is a combination between Asian Handicap 0.5 and Asian Handicap 1.

• If you place a bet on AH 0.75 (home) and the away team won by one goal difference (0-1, 1-2, 2-3, etc.) your bet will be half lost;
• If you place a bet on AH -0.75 (home) and the home team wins with 2-1, your bet will be half won.

Over Under 2.25 is a combination between Over Under 2 and Over Under 2.5.

• If you place a bet on Over 2.25 and in the match there are 2 goals scored, your bet will be half lost;
• If you place a bet on Under 2.25 and in the match there are 2 goals scored, your bet will be half won.
  

9. How are odds on Half Lost bets calculated?

In case you have a half lost bet, this means that we will return half of your stake back, the other half being lost. The new odds will be automatically be set to 0.5.

10. How are odds on Half Won bets calculated?

In case you have a half won bet, this means that we will return half of your stake back, the other half being won at recalculated odds: [(ODDS+1)/2]*STAKE/2

11. Why are some bets canceled?

There are various reasons why bets are canceled. In our system we settle bets as canceled in 2 situations:

• When a match wasn't completed (consult the special rules on each sport);
• On Asian Handicap and Over Under with integer parameters.
  

12. How can I keep track of my bets?

Login to your sportsbook account and click on "My Sportbetting Account". There you will be able to see all you transactions (bets, deposits, withdrawals, bonuses).

13. When are the results registered for a certain ticket?

We will register the results as soon as we have received official lists with confirmed results. You can see the final results in the Ticket details of each of your bet when they are settled.

14. Why are winnings calculated differently on UK odds?

In calculating winnings, we take as reference EU odds. UK and US odds are only for presentation.

15. How do system bets work?

The maximum number of selections allowed for the system bets is 8.

From the selections selected, the system bets creates different multiples as explained below:

1. Doubles: A Double is a bet on two selections. The numbers of correct predictions will change the amount of the winning of the system bets. You need to get at least 2 selections corrects to start to win.
2. Trebles: A Treble is a bet on three selections. The numbers of correct predictions will change the amount of the winning of the system bets. You need to get at least 3 selections corrects to start to win.
3. X-folds: A X-Folds (Four-Folds, Five-Folds, etc) is a bet on X selections. The numbers of correct predictions will change the amount of the winning of the system bets. You need to get at least X selections corrects to start to win.
4. System bet: A System bet is an easy way to combine of 3 - 8 single bets. The main difference between the System bet and the Multiple bet is in the fact that you don't need all of your selections to win to get a return. The amount you can win will depend on the number of correct results in your selections.
   Types of System bets:
   • a) Trixie (4 bets) A Trixie consists of four bets involving three selections from different events:
     3 doubles
     1 treble
     A minimum of 2 of your selections must be successful to get a return.
   • b) Patent (7 bets) A Patent consists of 7 bets involving 3 selections from different events: 3 singles
     3 doubles
     1 treble
     You need one successful selection to guarantee a return.
   • c) Yankee (11 bets) A Yankee consists of 11 bets involving 4 selections from different events: 6 doubles
     4 trebles
     1 fourfold accumulator.
   • d) Lucky 15 (15 bets) A Lucky 15 consists of 15 bets involving 4 selections in different events: 4 singles
     6 doubles
     4 trebles
     1 accumulator
     You need one successful selection to guarantee a return.
   • e) Super Yankee (26 bets) A Super Yankee (or Canadian) consists of 26 bets involving 5 selections from different events: 10 doubles,
     10 trebles,
     5 four-fold accumulators
     1 five-fold accumulator.
     You need a minimum of 2 of your selections to win to get a return.
   • f) Lucky 31 (31 bets) A Lucky 31 consists of 31 bets involving 5 selections in different events: 5 singles
     10 doubles
     10 trebles
     5 four-fold accumulators
     1 five-fold accumulator
     You need one successful selection to guarantee a return.
   • g) Heinz (57 bets) A Heinz consists of 57 bets involving 6 selections from different events: 15 doubles,
     20 trebles,
     15 four-fold accumulators,
     6 five-fold accumulator and
     1 six-fold accumulator
     A minimum of 2 of your selections must be successful to get a return.
   • h) Lucky 63 (63 bets) A Lucky 63 consists of 63 bets involving 6 selections in different events: 6 singles
     15 doubles
     20 trebles
     15 four-fold accumulators
     6 five-fold accumulators
     1 six-fold accumulator
     You need one successful selection to guarantee a return.
   • i) Super Heinz (120 bets) A Super Heinz consists of 120 bets involving 7 selections from different events: 21 doubles,
     35 trebles,
     35 four-fold accumulators,
     21 five -fold accumulators
     7 six-fold accumulators and
     1 seven-fold accumulator
     A minimum of 2 of your selections must be successful to get a return.
   • j) Goliath (247 bets) A Goliath consists of 247 bets involving 8 selections from different events: 28 doubles,
     56 trebles,
     70 four-fold accumulators,
     56 five-fold accumulators,
     28 six-fold accumulators,
     8 seven-fold accumulators and
     1 eight-fold accumulator.
     You need a minimum of 2 of your selections to be successful to get a return.